FREQUENTLY ASKED QUESTIONS
How does The Pixie Planner work?
Your Pixie Planner specializes in finding you the lowest price possible, by doing hours of research to find you the best prices on all aspects of your travel. Unlike a traditional travel agent, we use a variety of booking methods to find you the best option. We provide a free quote for your travel, while also providing multiple options that meet the wants and needs that you provide for us.
What areas of travel do you work with?
We assist with hotels, park tickets to all theme parks, car rentals, hotels, cruises and even tours. Our specialty is Disney parks, but we love to help with travel all over the globe! We’ve helped customers with cruises, Hawaii, San Diego, and so much more!
How do you compare to working with an Authorized Disney Vacation Planner?
When you work with The Pixie Planner, you are working with Disney enthusiasts and experts, who have a passion for the parks. You'll find similar love of the parks from Authorized Disney Planners. While it is true that you do not pay a Disney Authorized planner directly, it’s also important to realize that their costs will assume that the travel agent will be paid. Due to this, the costs going through a Disney Agent will be higher than if the agent was not being paid.
Our fees are also included in the cost of your package, and in most cases, you will save money working with our team.
What does your price include?
The price you pay for your vacation includes travel advice and concierge level services. If you are traveling to a Disney park, we will give you tips to make your trip magical, including a complimentary meeting (in-person or via a web hangout) to plan your days.
For Walt Disney World, we will coordinate your Magic Bands and arrange for Mickey’s Magical Express to pick you up from the airport and bring you back. We will help you decide which days make the most sense for your trip. We will also help you find and secure dining experiences and ensure you know how to use your FastPass.
For Disneyland, we assist with planning your park days, ensuring you know how to use your FastPass, arranging dining reservations and more!
Ultimately, if you need assistance, we are here to help! It's all included and we are on call for you!